Zepto has rapidly emerged as one of India’s leading quick commerce (Q-commerce) platforms, offering 10-minute grocery delivery across major cities. With a strong presence in metropolitan areas and expanding operations, Zepto has established numerous micro-fulfillment centers or “dark stores” strategically placed to ensure fast delivery.
In this article, we will explore:
- A brief overview of Zepto’s business model
- Zepto store locations across major Indian cities
- Customer service and support addresses
- A detailed table of Zepto hub addresses
- Internal links for deeper insights
🛒 What is Zepto?
Zepto is an Indian startup founded in 2021, focused on delivering groceries and essentials in under 10 minutes. Unlike traditional retail outlets, Zepto operates via dark stores — small warehouses located in dense urban zones for swift hyperlocal delivery. It competes directly with players like Blinkit, Swiggy Instamart, and BigBasket Now.
📍 Zepto Store Locations Across India
Zepto operates in over 10 Indian cities, with hundreds of dark stores. Here are the cities where Zepto is currently active:
| City | Number of Stores | Coverage Areas |
|---|---|---|
| Mumbai | 200+ | Andheri, Bandra, Borivali, Navi Mumbai, etc. |
| Delhi NCR | 150+ | Gurgaon, Noida, South Delhi, Dwarka, Ghaziabad |
| Bengaluru | 180+ | Indiranagar, Whitefield, Koramangala, etc. |
| Hyderabad | 100+ | Gachibowli, Banjara Hills, Madhapur, etc. |
| Chennai | 90+ | T Nagar, Anna Nagar, Velachery, etc. |
| Pune | 110+ | Viman Nagar, Hinjewadi, Kothrud, etc. |
| Kolkata | 80+ | Salt Lake, New Town, Garia, etc. |
| Ahmedabad | 60+ | Navrangpura, Satellite, Bopal, etc. |
| Jaipur | 50+ | Malviya Nagar, Mansarovar, Vaishali Nagar |
| Chandigarh | 40+ | Sector 22, Zirakpur, Mohali, etc. |
Each store is typically located within 2–3 km of high-demand residential areas, making it possible to deliver orders in just 10–15 minutes.
📬 Zepto Customer Service & Office Addresses
While Zepto doesn’t operate physical stores for customer walk-ins, it maintains service centers and corporate offices for support and escalation.
🔹 Zepto Headquarters
- Name: Kiranakart Technologies Pvt. Ltd.
- Address: B/1401, The Capital, BKC, Bandra East, Mumbai – 400051
- Email: support@zeptonow.com
- Customer Support: Available via Zepto App and in-app chat
🔹 Regional Customer Service Hubs
| City | Regional Office Address | Support Method |
|---|---|---|
| Delhi NCR | DLF Cyber City, Gurgaon | In-app Chat |
| Bengaluru | Koramangala 5th Block, Bengaluru | In-app Chat / Email |
| Hyderabad | Near Hitech City, Gachibowli | In-app Chat |
| Chennai | Guindy Industrial Estate, Chennai | In-app Chat |
| Pune | Senapati Bapat Road, Pune | In-app Chat |
👉 Note: Zepto does not offer phone support. All assistance is handled via app-based ticketing and email.
📊 Zepto Dark Store Locations: Sample Table
Here’s a sample of Zepto’s micro-fulfillment (dark store) locations across cities:
| Store ID | City | Area | Pin Code | Service Radius |
|---|---|---|---|---|
| ZPT-MUM-103 | Mumbai | Andheri West | 400053 | 2.5 km |
| ZPT-DEL-221 | Delhi | Lajpat Nagar | 110024 | 3.0 km |
| ZPT-BLR-178 | Bengaluru | HSR Layout | 560102 | 2.0 km |
| ZPT-HYD-099 | Hyderabad | Jubilee Hills | 500033 | 3.0 km |
| ZPT-PUN-061 | Pune | Baner | 411045 | 2.5 km |
🔗 Related Internal Links
To explore more about Zepto and its competitors, check out:
- 📦 Zepto vs Blinkit: Who Wins the Quick Grocery War?
- 📱 Best Grocery Delivery Apps in India (2025 Edition)
- 🛍️ Zepto Business Model Explained
- 🏬 How to Lease Property to Zepto for Dark Stores
🧾 Final Thoughts
Zepto has revolutionized urban grocery shopping with its instant delivery promise and data-driven inventory management. Its strategic placement of dark stores and focus on customer experience make it a formidable player in the Indian e-grocery ecosystem.
As Zepto continues to expand, users can expect more personalized offerings, wider product ranges, and even faster deliveries across newer cities.
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